| Frequently Asked Questions |
What is iklipz?
iklipz is a free film-based community site serving filmmakers and film lovers. iklipz encourages established and aspiring filmmakers to post their work and share thoughts, ideas, problems and solutions as they journey along the road to making a film. In addition, iklipz invites all people who love film to turn filmmaking into a dialogue by watching, rating and commenting on the movies on iklipz.
Who is behind iklipz?
iklipz was founded by veterans of the Hollywood entertainment industry who believe in movies as forms of entertainment and communication, and want to give all movies the best opportunity to find their audience.
Can I sell my film to iklipz?
iklipz does not purchase films. All iklipz services, both posting and viewing films, are free to site visitors.
How do I upload a film?
Once you become a member, you can upload you films from you’re My Page (member home page) by clicking on the My Klipz menu item and selecting Upload A Klip.
What kinds of video files can I upload?
Movies formats we currently accept are: .avi, .dv, .mov/.qt, .mpeg, .mp4, .3gp, .asf/wmv. We cannot accept flv files at this time.
Can someone else download my film and steal it?
iklipz movies are shown in Flash 8.0 format. This is a streaming format; films cannot be downloaded to the site visitor's local hard drive and thus cannot be shown on another site or repurposed for unlicensed use.
What do I do if I think someone is violating my copyright on iklipz?
You should contact [email] with your specific information. Please include your contact information in the email.
How does iklipz deal with copyright violations?
The iklipz policy is that movies may not contain pornography, violent or offensive material, or copyrighted images, film footage or music. If iklipz finds a movie that goes against this policy, it will be removed.
What is an "industry film"?
Industry films refers to unique and noteworthy films designated as of special interest to the iklipz audience. This collection, found through the Industry tab in the primary navigation bar, includes films that have been invited to be shown on iklipz by our panel as well as films uploaded by iklipz members that have achieved iklipz Premiere status on the site and then been reviewed by our panel. Inclusion in this category is by invitation only.
Can I submit my film for review for the industry category?
At this time we are not accepting submissions for review specifically for this category. However, member films may "move over" to the industry category by achieving iklipz Premiere status and undergoing panel review.
How does my member film "move over" into the Industry category?
In order for a member film to be considered for the Industry viewing category, it must meet all of the following criteria:
1) maintain highest number of user views
2) achieves a rating average of 4..0 or better
3) receive a positive determination by the iklipz panel to be invited to join the industry viewing category.
What do I get in the industry category?
Only films in this category are featured in the tab "industry movies." This is the area to which the decision makers in the moviemaking world have been pointed.
The film and the filmmaker's personal profile may also display the industry category "Walk of Fame"logo. The product is put into rotation to be featured in the industry page iklipz Premiere featured sections. The movie may also be chosen to be one of the marquee selections for a day.
How is the Industry page featured film, the marquee, chosen?
This spot is selected by iklipz staff on a daily weekday basis from films in the Industry category.
How does a member film get into a righthand "featured" box?
So that all films have an chance to build audience through featured placement, "featured" films are pulled randomly from all films uploaded over the previous two weeks. The list is updated continuously.
How does my film get rated?
Each registered member may rate each film on iklipz one time by clicking on the star counting from left to right that corresponds to the number of stars the viewer wishes to award to the film..
How do I share a film with a friend?
When watching a movie anywhere on the site “Share” which is located under the movie screen. You will then be presented with a message page where you can select the friends you would like to forward the movie to.
Can I embed a film in my profile or in my blog?
Yes
How do I remove my film from iklipz?
From you’re My Klipz page in the My Page section, click “delete” under the movie you would like deleted.
I only want my friends to see my films or profile information. How do I hide them from the public and will I still be able to use other iklipz features?
When setting up your profile, select the Private option.
How do I search for events in all cities?
Leave All selected in Event Search and enter your own zip code as a reference starting point and click the Find button. The results will display all events within a 4,000 mile radius of your starting zip code.
How do I import my MySpace profile?
From any page, click on the banner under the Log-in Box that says “My Space Members…” and follow the instructions.
Can I customize the background on my profile page?
Yes, in your “About Me” edit box, select “view source” and enter your HTML code. Be sure to enter some plain copy about you or the HTML will not work.
How do I start a blog?
When logged in, select Blog from the main navigation. Once on the Blog Page, select “Create My Blog” in the right hand Blog Control. You will then be presented the page to set up your own blog.
TECHNICAL QUESTIONS – TROUBLESHOOTING
When using the site it keeps asking me to log in, what should I do?
There are many features on the site the require you to be a member before using. Click the "Join Now" link in the Log-in box at the top left of any page to join. It's Free!
The videos won't play—what's wrong?
All of the videos on iklipz are streamed through a Flash player, so you need to have the latest version of Macromedia Flash installed on your computer. To download it, please visit Adobe.
The video keeps stopping while I'm watching it. How do I fix that?
If a video doesn't play continuously it may be due to your connection speed. You'll need a broadband connection with at least 500+Kbps for the best viewing experience.
Why can't I hear the audio when I'm watching a video?
To make sure that you hear sound while watching videos, please check the volume controls on your computer. Also, be sure to increase the volume on other conventional video players on your computer, such as Real Player or Windows Media. This may have an effect on your computer's master volume levels. Next, check to see if your system meets these requirements for running the Video Viewer:
• Macromedia Flash Player 8.0+ plug-in
• Windows 2000 or higher with latest updates installed
• Mac OS X 10.3 or higher
• Firefox 1.5+, IE 6.0+, or Safari 1.2+
• Broadband connection with 500+ Kbps
If your system meets all the requirements, but the Video Viewer still isn't working properly, please try troubleshooting with a different browser. Also, please test the audio on multiple videos.
My video is taking a long time to upload. Is something wrong?
Generally, if you have a high-speed internet connection you can expect the upload to take somewhere between 1-5 minutes for every 1MB. However, the experience is different for every user because of the variation in connection speeds. If your video is very large, it may take a long time to upload.
Who do I contact for press related issues or questions?
Press Contacts
ID Public Relations
Barry Dale Johnson
323/822-4813
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